Overview

#1 In Online Review Management For Franchisees 

Get found. Get chosen. Get insights.

Review Management

Collecting new reviews has never been easier. Trustwerx sends customers to top review sites to share their feedback.

Manage and respond to reviews

Take control of your brand and solve customer issues by immediately knowing when a review is left. Easy and simple, all of your reviews in one place.

Quickly address negative feedback

Trustwerx alerts you of negative customer experiences so you can respond instantly. Easily convert reviews into support tickets and assign them to employees to ensure every customer issue is resolved quickly.

Spam and slander detection

Trustwerx identifies reviews with spam, slander, and other violations, then notifies to keep your online reputation fresh and clean.

Streamline review responses

Drive higher productivity with easy to monitor responses. Make it easy for your business reputation management team to respond to your customers and ensure that their messaging aligns with your brand.

The easy and unobtrusive way to acquire customers reviews, on the sites that matter to your business.

Review Generation

Collecting new reviews has never been easier. Trustwerx sends customers to top review sites to share their feedback.

Easily get more authentic reviews

When it comes to customer reviews, Trustwerx works the way you do: collect reviews from your customers via email, SMS, kiosks at your location, on your website, on your social channels, or in your Trustwerx microsite.

Customize everything

Everything we do, is per client. There are no templates or cookie cutter approaches. Personalized requests with your branding and messaging. Get the most actionable responses and increase customer reviews.

Increase customer reviews

Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web.

Automatically triggered workflows

Custom built for you off the power of Google, easily utilize intelligent workflows to maximize conversions from your review request campaigns. Requests can be instantly, or setup and launched at a scheduled.

73% of consumers think that reviews older than 3 months are not relevant.​

Review Monitoring

What are your customers saying about you? With the rise of online reviews, customers are connected like never before. They promote. They criticize. With equal — and forceful — power. What they choose to say is driven by their experience. For successful businesses, brand monitoring is an integral and constant part of customer acquisition.

Pros who know

Our comprehensive control allows us to gain feedback from all your customer on more than 150+ integrations and sends you alerts for your business.

Smart alert routing

Manage your team efficiently with role-based dashboards and custom alert settings at the corporate, regional and branch level.

Get real-time alerts

Respond to reviews on third-party sites. Keep customers engaged and acknowledge issues right away.

Monitor your reviews

Gain deep insights and access customer reviews, across every touch point, from every source, in one place.

92% of customers are more likely to purchase after reading a trusted review. – G2 Crowd and Heinz Marketing, 2019​

Brand Management

More reviews = more sales It’s simple, given two products with similar ratings, consumers are more likely to buy the product with more reviews.

Brandable touchpoints

We can easily integrate your company’s assets and style guide to precisely match your branding and voice.

Business as usual

Trustwerx works the way you do: easily integrate with over 120+ apps, CRMs and systems to sync your customer database and send automated review requests to your existing contact list.

Set and track quantifiable goals

Receive easy to digest weekly, monthly, and custom analytics and reporting for review volume and ratings on specific sites or across all review sites.

Intuitive reporting

Measure campaign success with a conversion funnel, and track your progress with detailed reports of review volume, ratings, and NPS over time, by source, and by location.

Make it easier for customers to leave a review.

With Trustwerx, customers are your best form of marketing and reviews are the best way to get feedback. See why businesses who use Trustwerx gets more 5-star reviews.

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Benefits You Can Value

Acquire new reviews then promote them across the web for 1, 10 or 10,000 locations.

Say "Thank You"

Trustwerx creates custom email campaigns to thank your customers. We identify your best advocates and encourage them to write a review or share a referral. We collect feedback from unsatisfied customers so that you can address it privately.

Get Great Reviews

We generate great customer reviews on Google, Facebook, other like sites, and your website. Great reviews will help your business stand out among your competitors and attract new customers.

More Customer Referrals

Your happy customers can refer other potential customers via reviews and social media. We track the results and send reminders at appropriate times, maximizing the benefits of your customer feedback.

Automatic SEO

Our patented technology automatically publishes new review content natively to your website, ensuring that it is relevant and fresh. We verify and distribute your business information to Google and local search sites, so that your business can be found.